Shipping Policy
Shipping Policy
Thank you for choosing Gr8LabCo. Below is our shipping policy to help you understand how your order is processed and delivered.
Processing Times
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
During high-demand periods, processing times may be slightly extended, but we always aim to get your order out as quickly as possible.
Standard Shipping
Once processed, orders are delivered within 5–10 business days for domestic shipments.
Please note that shipping times may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
After your order has been shipped, you will receive a confirmation email with your tracking number.
Please allow 2–5 business days for tracking information to update in the carrier’s system.
Shipping Destinations
We currently ship within the United States and select international locations.
If your country is not available at checkout, we unfortunately do not ship there at this time.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.
International Shipping
For international orders, customs duties, taxes, and import fees may apply depending on your country.
These charges are not included in your order and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Order Modifications
If you need to make changes to your order (such as updating your shipping address or canceling your order), please contact us at TryGr8Labco@gmail.com within 12 hours of placing your order.
Once an order has been processed or shipped, we are unable to make changes.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at TryGr8Labco@gmail.com within 7 days of delivery (or expected delivery date).
We will review your case and work with you to provide a replacement or refund, depending on the situation.
We appreciate your patience and understanding. If you have any questions or need assistance, please don’t hesitate to reach out to our support team at:
Thank you for choosing Gr8LabCo. 💪